Epic Beaker Analyst

Job Description:

We are seeking an experienced Epic Beaker Analyst to support and optimize laboratory workflows and Epic Beaker applications. The ideal candidate will have strong knowledge of laboratory operations, system configuration, integrations, testing, and production support.

Key Responsibilities:

• Build, configure, validate, and support Epic Beaker applications and laboratory workflows.

• Configure orderables, specimens, result routing, security, work queues, instruments, and interfaces.

• Troubleshoot and resolve laboratory workflow issues, integration errors, and user requests.

• Support system upgrades, enhancements, testing, and optimization initiatives.

• Collaborate with laboratory operations, pathology teams, interface teams, vendors, and Epic support teams.

• Develop test scripts, workflow documentation, validation reports, and downtime procedures.

• Support quality improvement, patient safety, regulatory compliance, and turnaround-time initiatives.

• Lead major incident resolution and drive continuous service improvements.

Required Skills & Qualifications:

• Strong experience with Epic Beaker and laboratory information systems.

• Good understanding of laboratory workflows, including orders, specimens, and results.

• Knowledge of instrument integrations and interfaces.

• Experience in system configuration, testing, validation, and production support.

• Strong troubleshooting, communication, and documentation skills.

• Awareness of healthcare regulations, quality standards, and patient safety requirements.

• Bachelor's degree or equivalent experience.

Preferred Qualifications:

• Epic Beaker CP/AP Certification, Accreditation, or Proficiency preferred.

• Experience working as a Senior SME or Technical Lead.

• Experience leading major incidents, system optimization, and stakeholder coordination.