Epic Cadence Analyst

Job Summary:

The Epic Cadence Analyst is responsible for the implementation, optimization, support, and maintenance of the Epic Cadence (Scheduling) module. The analyst works closely with clinical, operational, and administrative teams to design and configure scheduling workflows that improve efficiency, patient access, and overall system performance.

Key Responsibilities:

• Analyze business requirements related to patient scheduling and access workflows

• Configure, build, test, and maintain Epic Cadence module

• Support implementation and upgrade projects

• Troubleshoot system issues and provide timely resolution

• Design scheduling templates, provider calendars, visit types, and appointment rules

• Collaborate with Revenue Cycle, Registration, and Clinical teams

• Participate in system testing (Unit, Integrated, and User Acceptance Testing)

• Develop and maintain documentation for workflows and system configurations

• Provide end-user training and ongoing support

• Ensure system compliance with organizational policies and regulatory standards

Required Qualifications:

• Epic Cadence Certification (Required)

• Bachelor’s degree in Healthcare, IT, Business, or related field

• 2–5+ years of experience in Epic Cadence build/support

• Strong understanding of patient access and scheduling workflows

• Experience with Epic upgrades and enhancements

• Knowledge of SDLC and change management processes