Epic Research Analyst (Clinical & Billing)

Epic Research Analyst (Clinical & Billing)

Department

Health Information Technology / Clinical Informatics / Revenue Cycle

Job Summary

The Epic Research Analyst is responsible for the implementation, optimization, and ongoing support of Epic Research functionality across clinical and billing workflows. This role ensures compliant and efficient management of clinical research studies, accurate charge capture, research billing compliance, and seamless integration with clinical care and revenue cycle systems.

The analyst partners closely with research administration, clinical teams, finance, compliance, and IT to support the full lifecycle of clinical trials within Epic.

Key Responsibilities

Epic Research Configuration & Support

• Build, configure, test, and maintain Epic Research modules, including study calendars, research protocols, and subject workflows

• Support integration with Epic clinical modules (Orders, Cadence, Prelude, Beaker, etc.)

• Configure research-related clinical documentation and workflows

• Troubleshoot system issues and provide end-user support

Research Billing & Revenue Cycle

• Configure and maintain Research Billing (RSH) functionality to ensure accurate charge segregation

• Support research charge review, routing, and billing compliance

• Partner with Revenue Cycle teams to resolve billing discrepancies

• Ensure compliance with CMS, NIH, and institutional research billing regulations

Implementation & Optimization

• Participate in Epic upgrades, enhancements, and new research study builds

• Lead or support Epic Research implementations and optimizations

• Develop workflows that align clinical care, research operations, and billing

• Perform unit, integrated, and user acceptance testing

Collaboration & Stakeholder Engagement

• Serve as a liaison between research administration, clinical teams, billing, and IT

• Gather and translate business requirements into Epic solutions

• Provide training and education for research coordinators, clinicians, and billing staff

• Support research governance and compliance initiatives

Documentation & Reporting

• Create and maintain system documentation, workflows, and training materials

• Assist with reporting and data validation related to research studies and billing

• Support audits and compliance reviews related to research billing

Required Qualifications

• Bachelor’s degree in Health Informatics, Healthcare Administration, Information Systems, or related field (or equivalent experience)

• Experience with Epic Research or Epic Revenue Cycle modules

• Strong understanding of clinical research workflows and research billing compliance

• Experience supporting clinical or billing systems in a healthcare environment

• Strong analytical, problem-solving, and communication skills

Preferred Qualifications

• Epic Research Certification (required or obtained within a defined timeframe)

• Experience with Epic Research Billing (RSH)

• Knowledge of clinical trial operations and regulatory requirements

• Experience working with research coordinators, sponsors, and compliance teams

• Prior Epic implementation or upgrade experience

Skills & Competencies

• Epic build and workflow design

• Research billing compliance

• Clinical and revenue cycle integration

• Stakeholder communication and training

• Testing, troubleshooting, and optimization

• Documentation and process improvement