Epic Consultant

Responsibilities:

• Develop, support, and maintain system design, build documents, and related system documentation.
• Provide application support for incidents reported via the help desk.
• Adhere to organizational standards for system configuration and change control.
• Build strong relationships with end users, customers, and business partners.
• Participate in and contribute to meetings across the facility.
• Troubleshoot and resolve application issues, escalating complex problems as needed.
• Create new reports using third-party report writing tools for Clarity data.
• Provide expertise in Epic product functionality, design, build, and testing for EpicCare Ambulatory or assigned Epic modules.
• Collaborate with end users to design, build, and enhance Epic systems professionally and efficiently.
• Lead small to medium Epic software upgrades or workflow enhancement projects, including design, build, and testing phases.

Qualifications:

• Certification in one of Epic’s primary applications (e.g., EpicCare Ambulatory, Inpatient, OpTime, Willow, Stork, ASAP, Resolute Billing, Prelude/ADT, Cadence). Certification does not need to be current.
• Clinical licensure or background preferred.
• Proven experience coordinating projects and teams.
• Ability to work as an Epic consultant without restrictions from non-compete or non-solicitation agreements.
• Full-cycle Epic implementation and optimization experience.
• Current certification in Cadence, ADT, HIM, Resolute Hospital Billing, Professional Billing, or Tapestry is a plus.